The issues facing Fastline that Royal 4 solved were:
- Accuracy: "On a recent audited count for this chain out of over 20,000 items we were off by only 38 pieces an accuracy rate of 99.8%)"
- Rising costs: "We have reduced both staff and gained accuracy while shipping more goods than before"
- Speed of the system: "Our problem with the previous software was the speed and accuracy, both have been solved by WISE"
- Volume: "With the previous system we were shipping 6,500 packages a day, with WISE we are shipping over 25,000 packages a day with greater accuracy , speed and fewer pickers, we can pick up to 16 orders simultaneously"
"Finding a good software solution partner is fairly easy , however delivering one that works as promised takes a lot more"
"We feel our partnership with Royal 4 will continue to foster a mutually beneficial outcome"
"We found their staff to be both knowledgeable and professional. Experience does Count. This was demonstrated in their consulting skills to find out what our actual needs were and fulfill them"
"WISE now enables dynamic location management with directed pick, pack and ship functionality to the main warehouse for LAX and their 9 terminals", says Abdul Fakhri, Royal 4 lead implementation manager. "The WISE system is integrated directly to their SAP software so that data flows freely between the two systems, giving employees the ability to manage orders in both SAP and WISE", says Fakhri. "This new capability enables true real time visibility and valuation by location. Royal 4 Systems won this award beating out ACSIS, MSA/Clear Orbit, Samsung, SAP WMS and Continental Wireless" says Tony Bosco, Royal 4 project manager. Martin Obregon the Executive Assistant for Los Angeles World Airports and project manager on this project adds "Royal 4 Systems was a good partner throughout the entire project. My colleagues and I would highly recommend the WISE Warehouse Management system and the Royal 4 implementation team to other businesses looking for a Warehouse solution".
"Our partnership with Royal 4 Systems and their market leading WMS demonstrates precisely how companies can empower their workforce right now, instead of later; achieve immediate short-term cost reductions...without breaking the bank," "Particularly now, in an uncertain and struggling economy, every company is looking for that affordable technology accelerator that can drive faster customer service while substantially reducing costs.Voxware's device-resident voice architecture provides any company the leverage to affordably deploy proven voice productivity and accuracy to their mobile workforce beginning 'inside the four walls' of the warehouse and throughout the mobile supply chain."